Japan’s rail workers use pointing-and-calling, a system of associating one’s tasks with physical movements and vocalizations to prevent errors. It is known to reduce workplace errors by up to 85 percent, according to one 1996 study.
fact
Japan’s rail workers use pointing-and-calling, a system of associating one’s tasks with physical movements and vocalizations to prevent errors. It is known to reduce workplace errors by up to 85 percent, according to one 1996 study.