fact
In 2018, a woman accidentally paid a Swiss cafe $7709 for coffee because she entered her PIN number as the dollar amount. When she called to get the money back, nobody answered because the cafe had filed for bankruptcy.
The post In 2018, a woman accidentally… appeared first on Crazy Facts.
If you’ve ever worked in the service industry, you know the drill: you’re gonna have your fair share of horrible customers who are rude, crude, and ignorant.
And you just gotta deal with them because you know that when one walks out the door, another one isn’t too far behind.
But still…these people really suck.
And we’re about to see some really bad examples of what I’m talking about.
Let’s see what these jerks are up to now…
Just trust us on this one.
What a total jerk!
I can’t believe people can be this stupid. Found this on Twitter and thought it would fit here. from facepalm
This is so bad.
What is wrong with people?
Latina waitress received racist note instead of tip from iamatotalpieceofshit
I think that would be the best idea for everyone.
Why can’t parents control their children? At least a little bit?
A group of kids filled it up and the parents shouted at customers attempting to complain from trashy
Also, that’s YOUR problem, young people.
My friend waited on two underage kids who tried to order drinks. Stiffing servers has always made someone a bad person, but during a pandemic when benefits have run out and restaurant employees are struggling more than they already did? Despicable. from trashy
I think that’s a polite way of describing these folks. Just stay home!
Decades of "the customer is always right" has created the most entitled idiots in human history. from facepalm
The rudeness is strong with these folks.
My aunt and her friend took me to dinner. These 10 lovely people sat next to us, and didn’t even leave a tip! from iamatotalpieceofshit
Sorry, it doesn’t work that way.
Seen on a Facebook post on how people should tip their servers 20% from JustBootThings
People like this shouldn’t be allowed outside of the house.
Some people will never learn.
My cousin just posted this on Facebook. She is a waitress at Outback and this was left behind. from trashy
Ugh…sometimes, people are really the worst.
Do you have any of your own restaurant horror stories?
If so, tell us about them in the comments. Thanks in advance!
The post 12 Times When People Had Really Bad Restaurant Etiquette appeared first on UberFacts.
I guess you might want to cut this youngster some slack because they’re only in high school, but still…I’m not sure about this kind of behavior…
A youngster shared their story on the “Am I the *sshole?” page on Reddit to see if people thought they were out of line when they pull a very specific prank at work.
Here’s what they said.
AITA for pretending to get fired when customers get a temper with me?
“I am a high schooler with a weekend job at a coffee shop. My coworkers who work weekends are:
James – the owners son, he goes to my school. He’s a shift manager but it’s not a real formal thing, he’s a friendly guy.
Danielle – A college student who sometimes works weekends too.
So sometimes customers will come in and just be angry about such little stuff. Like literally blow up about nothing. I dunno if theyre in a bad mood already and looking for someone to take it out on or what, but it’s a lot… Like how sad so your have to be to be a grown-*ss man taking your anger out on high school and college kids.
So James and I were joking about having a little fun with them and hopefully getting them off our backs.
So one day I was at work and some guy was having a temper about how we don’t make the coffee hot enough… Which I couldn’t do a thing about because I gave it to him right out of the machine.
So James came in and was like “sir is there a problem here” and the guy started ranting at him too. So he was just like “OP, this is unacceptable, you’re fired.”
I started acting real sad, like “no please don’t fire me, my family needs the money, I need this job, pleaseeee” and he played up being a hard-*ss, telling me to take off my apron and leave.
The angry guy started to backtrack, like “It isn’t that big of a problem, you don’t need to fire her over it. I didn’t mean it” and James was like “No, we pride ourselves on the best customer service”
Of course after all that drama I still had my job, we were just acting. And we’ve done it a couple times, whenever a customer will lose their temper at Danielle or I, James will storm in and “fire” us. And almost every time, the person who had come in angry will apologise and say that they didn’t mean it. It’s kind of satisfying, making people realize their actions might actually have consequences.
Anyway, I was telling my friends from school about this and a few of them thought it was a mean prank, to let someone go away thinking they’d gotten someone who desperately needs the money fired.
AITA for this joke?”
And folks on Reddit responded.
This person said that the kid is not a jerk for his behavior and that some customers are just plain horrible to deal with.
Photo Credit: Reddit
This person said that yes, the kid is an *sshole, and that so are the rude customers.
Photo Credit: Reddit
Another reader said that they also think everyone involved here are jerks, but they think so because it’s just bad business to let employees act this way and get away with it.
I think I agree with this stance.
Photo Credit: Reddit
Another Reddit user agreed and said that the business is going to suffer in the end for these kinds of actions.
Photo Credit: Reddit
Finally, a reader said that this kind of behavior should not be tolerated by the owners of the business because it just looks really bad all around.
Dealing with occasional bad customers is part of the job, but this is not the way to deal with it.
Photo Credit: Reddit
Do you think this youngster is wrong for pulling this prank?
Tell us what you think in the comments.
Thanks a lot!
The post A Person Asked if They’re Wrong for Pretending to Get Fired When They Argue With Customers appeared first on UberFacts.
Eliminating tipping has no impact on service or food quality. But, customers reported lower satisfaction when tipping was eliminated – even when it resulted in the meal costing less – because they felt their power over the server was gone.
The post Eliminating tipping has no impact… appeared first on Crazy Facts.
There’s a meme out there that one of the worst parts of “adulting” is making appointments for yourself. I mean, who wants to like, speak to a person and schedule a responsibility?
What’s worse is when the places we’re trying to go seem to have policies designed specifically to keep you from easily doing so.
Which is weird. Like, don’t you all want my money? Work with me here.
Luckily, there are ways around this sort of thing. They require a little cleverness and a lot of nerve, but they can be pulled off in style, like Tumblr user hotmolasses explains.
You think we’re gonna let just anybody in here? Think again.
Source: hotmolasses on Tumblr
The fact that they didn’t even bother walking out of the lobby first just kills me.
Source: hotmolasses on Tumblr
How can you miss that this is happening right in front of you? Don’t you hear the echo?
Source: hotmolasses on Tumblr
The fact that she was mad about it is the icing on the cake.
Source: hotmolasses on Tumblr
Now share the story far and wide.
Source: hotmolasses on Tumblr
You don’t have to be a full-blown Karen to get your way as a customer. Just apply a little wit and flair, and you’ll be well on your way to checking that errand off your to-do list.
What’s a strange loophole you’ve used before?
Tell us about it in the comments.
The post A Patient Pulled an Ingenious Trick to Get a Quick Appointment appeared first on UberFacts.
It’s pretty much a meme at this point that any time you think you’re doing OK in life or you finally have some money saved, that’s when car problems strike and ruin absolutely everything. It’s a huge problem for me, a mechanically inept person.
My grandfather knows absolutely everything about cars, my dad knows some things, I know nothing. Following this pattern I assume my future son will not even understand what a car is.
Mechanical issues are of course exacerbated by unscrupulous mechanics who know that you can’t fix the problem on your own and will come up with all sorts of ways to trap you into paying way too much for a process that’s actually pretty simple. I need a new headlight installed. How long does that take? 10 minutes? 4 hours? I have no idea. I’m at the mercy of the guy quoting me a price.
Unless, of course, I come up with an ingenious plan, like this Tumblr user did.
Nothing like a little bit of price gouging to start off a good story.
Source: wivernryder on Tumblr
Hey man, I’m just trying to play my part here.
Source: wivernryder on Tumblr
If you wanna play, we can play.
Source: wivernryder on Tumblr
When your own incompetence is secretly your greatest weapon.
Source: wivernryder on Tumblr
Holy, indeed.
Source: wivernryder on Tumblr
So there ya have it. A life hack for those of us who are mechanically challenged. Go forth, and save some dough.
What weird loophole have you used to save money?
Tell us in the comments.
The post This Guy Used a Weird “DIY” Lifehack to Outsmart a Mechanic appeared first on UberFacts.
Reception desk jobs are kind of weird.
You’re there to be a pleasant presence to help folks navigate whatever is on offer, but you also have to be a sort of busy bureaucrat, enforcing rules with a smile on your face and confusing or enraging customers/clients in the process through no fault of your own.
Which is all to say, I don’t envy the folks who have to hold those jobs, but I also don’t envy me when I find myself caught up in conversations with them over some very unfair nonsense. Luckily, for anyone willing to look hard enough, there’s usually some loophole to be exploited that doesn’t just involve screaming to get your way.
You can be polite AND skirt the rules, as this story by Reddit user Stellapotamus demonstrates.
When you notice something about the notice.
Source: Stellapotamus on Reddit
Put it whenever you want, I’m not coming anyway.
Source: Stellapotamus on Reddit
Is this really the first time someone tried this?
Source: Stellapotamus on Reddit
Pretty much anything that can be done to stick it to Comcast is worthwhile.
Source: Stellapotamus on Reddit
I need this embroidered on a pillow.
Source: Stellapotamus on Reddit
So there ya have it. Need to stop something but don’t wanna pay for the privilege? Get on board with his particular brand of “cancel” culture.
What’s a weird loophole you’ve exploited to save money?
Share your tips in the comments.
Thanks, fam!
The post Here’s How to Skip Those Pesky Cancellation Fees appeared first on UberFacts.
If you’ve worked in customer service, you know the deal: most people are reasonable and friendly but there is a certain percentage of folks out there who just like to be DIFFICULT.
I’ve worked in restaurants and I did catering for a long time so I feel the pain of all the people out there who have to deal with customers every day.
Ugh!
Take a look at these stories about annoying customers from folks on AskReddit.
“A few years ago I was cashier at a retail store. A pregnant woman came up and said that she was trying to leave but couldn’t get into her car because a truck was parked very close to her. I paged the driver of the truck up to the cash desk.
The truck driver, a middle aged woman, came up, and she and the pregnant woman got into an argument because truck lady didn’t want to leave her shopping to go move her truck. I didn’t get involved and continued to cash out customers, and eventually truck lady moved her car so the pregnant lady could go home.
Later as I was cashing out the truck lady, she asked to speak to my manager. Afterwards my manager told me that she was complaining about me because at some point she said it looked like I nodded, so I was clearly siding with the pregnant lady.
My manager said “I told her I’d talk to you about it, so here I am talking to you about it” and just left it at that.”
“I worked at a shoe store and I had a guy come in and ask where he could get some books packed up for free and shipped. I said I wasn’t sure and that maybe Staples would do it because they have a UPS area there.
He said he already tried there and then he called me a fat *ss (I wasn’t fat. Just very pregnant) because I couldn’t be bothered to get off the ladder to help him.
I was like dude. I sell shoes. I don’t know what you want from me.
He storms out of the store and like 3 years later I’m still super confused about the whole situation.”
“A lady ordered a sandwich and then cancelled her order because she thought it took too long.
Someone else from the party she was having called and made an order. We made it and delivered it without issue. Same lady calls back APPALLED that we would allow one of her guests to order from us after she made it very clear she wanted to cancel her own order.
It’s not my business if other people at her party want to order food and I had no idea it was her party anyway. I told her it was very common for multiple deliveries to go to the same house party, why wouldn’t we make them sandwiches?
She then told me I would obviously never amount to anything in life and she was going to make a formal complaint against me. It was such a weird complaint. It was probably 10 years ago but it still bugs me sometimes.”
“Restaurant with open kitchen, so customers and us cooks can converse freely. Customer wanted crispy fish. Made it really crispy.
Not done enough. I cooked a new one, literally like 15 minutes on the fryers; I cooked three or four other orders around it.
She then complained that it was too hot and she didn’t want it.”
“Worked at a coffee shop that wasn’t Starbucks.
Frappuccino is a trademarked word for Starbucks blended coffee drinks. When customers would ask for frappuccinos we would just put in the order as what we called it and let them know the name for it at our store so they would recognize it when the barista called it out. Had a women get so upset she was screaming, all over the word frappuccino.
According to her it was the traditional Italian word for a blended coffee drink (it’s not) and we obviously thought she was stupid to tell her otherwise and how dare we insult her like that. Tried to calm her down and just say we called them something else but it would be a similar drink…didn’t even correct her about the rest.
She continued to flip out and literally looked up and called our corporate customer service line in front of us, holding up the rest of the line, to have them tell her the same thing.
She then started screeching to demand to talk to the president of our company, and started knocking stuff off our counter top. That’s when we called security to escort her out of our store.”
“I was a lifeguard for 2-3 years in high school. Everyday I would get people complaining about the pool temperature as if I could do something about it.
“Ma’am, the pool does not have a heating system, I’m sorry. Larger bodies of water hold their temperature longer, which is why it’s so cold”. And they would complain ALL. THE. TIME.
“This is your job, you need to fix it!” I’m sorry lady. This isn’t the 4 Seasons Hotel, this is a community pool. It was never young people, always the old ladies who would come in at 5 am to do water aerobics.”
“I worked at Subway in high-school and a customer demanded to speak to a manger because her $5 footlong was not exactly $5.
I tried explaining to her that sales tax is normal and $5.35 is the price of anything after tax that is $5 she continued to yell and cuss at me. She even specifically stated she does not have to pay a tax.
It was at that moment I accepted that there was no being rational with some people…”
“When I was at DirecTV I received a call from a man whose sole purpose was to complain that this is the United States and there should not be a Spanish option in the automated call tree.”
“Customer was sent a bill in an envelope with a plastic window part for the address and called to complain that our company was single handedly (her words) destroying the planet by sending so much plastic through her door.
Turns out she’d had several letters as she was significantly behind in payments and there was a previous complaint on her records where she had insisted all correspondence must be by post.
Literally could not win with the woman.”
“We couldn’t get a $5 coupon to scan so we just took it off in another way and she ranted and raved because she didn’t like how it was going to look on the receipt.
Legit yelled at one of my cashiers for this. I’ll never understand.”
“The best is always people who aren’t using your services or paying you for anything but demanding your time and attention.
Work at a vets office part time and every shift someone calls in asking about some random medication or another vet clinic when we insanely busy (we see roughly 40-50 pets a day) and demand that I look up phone numbers and pricing for other clinics, people act like smart phones and the internet aren’t at their disposal.
The best was one time this lady called because she found a wild rabbit and wanted us to give it an exam. Explain to her to put the rabbit back outside as it could have a number of diseases and it’s not safe to keep a wild animal in your house, also we don’t see anything other than cats and dogs.
She then demanded I look up a vets office that did take wild animals, told her “ma’am, we are very busy and this is a personal issue and you aren’t a client. I will not do research for you. Have a great day.”
She then left us a one star yelp review and tried to write a complain to the better business bureau.”
“I worked at a campus coffee shop in college. It had multiple locations, and my position was to fill in for people who didn’t show up.
One morning I ended up having to open a location I had never been to by myself. A woman came in to buy her regular coffee and yelled at me because I had put the milk and sugar out on the wrong side of the room.”
“Ah I got a great one.
So I have a small retail business with my mom that’s strictly brick and mortar. Normally our return policy is within 21 days for store credit. During the holidays we extend it so that anything purchased between black Friday and December 24th can be returned up until the end of January.
A few years ago this guy came in around the end of April trying to return Christmas gifts on DRY CLEANING HANGERS. When I told him I wouldn’t take it back, even for a store credit, he blew up on me and cussed me out in front of other customers in the store.
He then proceeded to leave a 1 star review and bash the store saying how he’s “never been treated like that before at a store”. How tf do people like that exist?”
How about you?
Have you ever had any really bad customer service experiences?
If so, please share them with us in the comments. Thanks!
The post Folks Who Work in Customer Service Share the Ridiculous Complaints They’ve Had to Deal With appeared first on UberFacts.
When Toyota debuted its Lexus LS400 model, two drivers reported a minor issue. Toyota recalled every one of the 8000 cars sold. They sent a dealer to pick up the car and leave a loaner car free of charge. The car was returned repaired, washed, detailed, with a full tank of gas and a gift.
The post When Toyota debuted its Lexus… appeared first on Crazy Facts.
Research shows that mirrors in public places like retails stores will improve customer behavior by increasing self awareness. You won’t act like a jerk if you had to watch yourself doing so.
The post Research shows that mirrors in public… appeared first on Crazy Facts.